Executive Search

CoRecruit helps My Business Resource save 30+ mins/interview

HQ Resources, a healthcare IT consulting company, turned to Quil to eliminate piles of interview notes, streamline CRM updates, and reclaim hours each day. With Quil in place, Principal Troy Hendrickson and his team can now focus on candidates, clients, and strategy—without the constant burden of admin work.

"I was old fashioned in the fact that I wrote down all my notes. I didn't type them directly into our system — it was easier for me to actually write it down. And I couldn't stand the sound of typing while I was on the phone. So I would spend a great deal of time after each phone interview doing administrative work — essentially typing those notes into our ATS." — Tiffany Becker, Recruiter, My Business Resource

The Challenge

The challenge wasn't the interviews themselves — it was everything that happened after them. For every phone screen, Tiffany would put the phone down and immediately start the real work: transcribing handwritten notes into the ATS, filling in candidate details, and making sure the record was accurate enough to share with hiring managers.

For standard roles, that process took 15–20 minutes per call. For engineering roles, it could take up to 30 — because the technical terminology candidates used during the call was easy to miss in handwritten notes, and hard to reconstruct afterward.

Multiplied across a full week of interviews, this was hours of administrative work that had nothing to do with recruiting.

"Per phone interview, it probably saves me anywhere from 15 to 20 minutes. It depends on the role — when I'm recruiting for engineering roles, it saves me probably half an hour or so, because the language that the candidates use, the terminology — if I missed that in my handwritten notes, CoRecruit gets that. CoRecruit will pick that up. So that's key." — Tiffany Becker, Recruiter, My Business Resource

The Solution

My Business Resource adopted CoRecruit to automate the post-interview documentation process. Now, when Tiffany ends a call, CoRecruit processes the conversation in the background while she handles follow-up emails and sends candidate assessments. By the time she's done with those tasks, the notes are ready — structured, accurate, and populated directly into the ATS.

Rather than building notes from scratch, she reviews what CoRecruit has already produced, tweaks anything that needs adjusting, and moves on. The whole process takes minutes instead of the better part of an hour.

 "I love how quickly it works. When I end the call, it takes a second to process — and that gives me time to do follow-up emails with the candidate or send them an assessment. But then by the time I'm done with that, CoRecruit's doing its thing and I can go through and tweak and update anything I need to, and then it goes right into our ATS. Super easy." — Tiffany Becker, Recruiter, My Business Resource

The Results

Hiring managers are getting better submissions

The structured output CoRecruit produces has changed how Tiffany's hiring managers experience candidate submissions. The notes are clean, clearly formatted, and easy to scan — and that feedback has come back unprompted.

Technical terminology is captured accurately 

For engineering and specialist roles, the vocabulary candidates use during interviews is easy to mishear or forget in handwritten notes. CoRecruit picks up that language precisely — which means candidate records are more accurate and submissions are more credible.

Recruiters are more present in every conversation 

With the notes handled automatically, Tiffany can focus entirely on the candidate. Her calls have always been conversational rather than scripted — and CoRecruit has made it easier to stay that way.

Turning a workaround into a workflow

Tiffany's handwritten note system wasn't a flaw — it was a deliberate choice made to protect the quality of her calls. Typing during interviews felt disruptive, so she wrote instead, and paid the time cost afterward. CoRecruit didn't ask her to change that approach. It just removed the part of the process that was taking her time.

Now the notes exist automatically. The workaround is gone, the quality of the calls is preserved, and the administrative burden has disappeared entirely.

"It's much more efficient for me to go through the notes that CoRecruit provided and tweak it, change it, or add to it — rather than try to just build it from scratch essentially. It saves me a lot of time." — Tiffany Becker, Recruiter, My Business Resource

A support team that actually fixes things

When Tiffany's team ran into a real integration issue (CoRecruit didn't initially capture calls that came in through Microsoft Teams), the support team didn't just log a ticket. They built a fix.

That kind of responsiveness matters for a lean operation where there's no IT department to escalate to. CoRecruit's team worked directly with My Business Resource to resolve the issue and continued helping them customise the setup over time.

 "We use Teams for our phone calls and CoRecruit did not integrate with Teams — so if a candidate called me back, there was no way for me to trigger CoRecruit to record that call. CoRecruit’s team put in a fix for it, and they're constantly helping us try to customise it so that it's easier for us to use. I really appreciated that." — Tiffany Becker, Recruiter, My Business Resource

Why CoRecruit Over the Alternatives?

We evaluated multiple approaches, and CoRecruit was the only solution that effectively addressed the challenge of capturing and operationalizing real-time conversation data in a practical, scalable way.

"I showed it to a couple of people I know. It saves me a ton of time. And I can focus more on my call and the conversation that I'm having with my candidate — I try to keep my calls very conversational. It helps me get to know the candidate a whole lot better." — Tiffany Becker, Recruiter, My Business Resource

Key Outcomes at a Glance

  • Data Integrity: Improved completeness and consistency of ATS data
  • Search Times: Faster execution of searches
  • Placement Times: Reduced time to placement
  • Write-Up Automation: Conversations captured and synced automatically
  • Team Collaboration: Improved real-time information sharing
  • IP & Data Strategy: Conversation data leveraged as internal intelligence and integrated into broader platforms like the Executive Index to enhance candidate identification

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